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Norwich City

Thursday, 30-Jul-2015





Welcome to

Norwich Home Options





New Home Options Policy 2015 

By law, the council must have an allocation policy, which explains in writing who can apply for council and housing association properties in Norwich, who gets priority and how we ensure homes go to those in the greatest need.

Since 2009, the council's allocation policy has been called Home Options and social housing in Norwich has been allocated through the Home Options scheme.

 The Home Options policy was last updated in 2012.

 We have recently reviewed the policy to ensure:

  • That it meets recent changes in legislation and government guidance

  • That we prioritise local people

  • That we prioritise those in the greatest need

  • That we make best use of social housing in Norwich

That the scheme is straightforward to use and easy to understand for all parties.


As a Home Options applicant, this policy affects you and we would welcome your opinion.  To view the updated policy document and take part in a consultation into the changes, please follow this link:http://www.norwich.gov.uk/YourCouncil/Consultations/Pages/HomeOptionsPolicyReview.aspx



Home Options is the way that people can apply for social housing (council and housing association/registered providers) and shared ownership in the Norwich City Council area. The scheme lets you apply for the home of your choice, instead of having to wait for an offer.

There is limited social housing to rent in Norwich and far more households are seeking homes than there are homes available.

Depending on your circumstances, it may be realistic to think about alternative options, like renting privately; finding shared housing, lodgings or supported accommodation; or staying at home longer than intended. We can give you advice and support to help you decide which housing option is right for you.

If you wish to discuss your housing options or apply for council housing in Norwich, please contact us in person at City Hall or by calling on 0344 980 3333. If you want to arrange to speak to us via an interpreter, please let staff know when getting in touch so that they can arrange support, or let us know via email on homeoptions@norwich.gov.uk

This will enable us to discuss and assess your housing needs and wants (what you want or wish for in a home is not the same as a need) and to examine the housing options available to you.

Due to the small amount of social housing and the large number of applicants you are unlikely to be housed through the housing register if you already have a suitable home.

If you already have a tenancy with a housing association or a council, finding a mutual exchange (someone to swap with) would be the best way to move. Ask your landlord for more advice.

It is important to understand that deliberately making your housing situation worse, giving false information or failing to provide relevant information will affect your housing application. The council will take action against anyone making fraudulent claims to secure housing.


LATEST NEWS: If you are interested in the government's Help to Buy scheme an expert will be on hand to answer your questions. There will be a Help to Buy clinic at Norwich City Council - City Hall on Wednesday 29th July 11am-2pm, for details click here  

How to use Home Options

Step 1 - Joining the Housing Register                                                 

Step 2 - Choosing and bidding

Step 3 - Offer of a property

Step 4 - Feedback                                                                                  

More Information on Home Options

To find out more about how Home Options works please access the Home Options Scheme Guide.

To access the Home Options Policy, April 2012 please click here.  

To find out how to get help and assistance on the scheme please click here.


If you are currently homeless please contact your Local Authority for advice and assistance.

Some information on this site is in PDF format (Portable Document Format) To view these documents you will need Adobe Acrobat Reader.

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